My name is Mark Skelton and I am the ambassador for Talk Directs project iCare which was founded in April 2014. The aim of the project is to help the visually impaired community improve their daily lives with the help of digital technology, i.e. smartphone or tablet devices. I am very passionate about my role as I am registered blind myself and know only to well what a difference digital technology can make. If I didn't use a smart phone or tablet myself I would struggle to read a simple message or even write a short note. We have worked hard to make sure we can hopefully find a solution to help anyone with any level of visual impairment and have had some great success stories along the way.
In our stores we have an O2 Guru who has the technical knowledge on how to get the best out of a device so that people suffering from low vision can still communicate with family and friends. Simple options such as voice over functions and magnification settings can make a world of difference. They will also happily show people how to use apps that can increase the benefits of a device. For example, I use an app where I can download a talking book which is narrated by the author. On a standard phone I would not be able to do any of the above so making a simple phone call would be a huge struggle.
Since we started the project it has really helped people stay in contact and some of our clients have had secondary disabilities but we have always managed to find a solution for their needs. During the early period we have built up a great working relationship with Royal Society for the Blind, Yorkshire Guide Dogs and Action for the Blind. Our work with Action for the Blind saw Talk Direct be the first Yorkshire company ever win the 'see the capability not the disability award'. We currently visit all local visually impaired charities and support groups to show their service users just what we and technology can do to help them. These visits have proved tremendously popular and if you feel you may benefit from this service please get in touch.
Our main aim for the future is to continue working with these great companies and to provide support in our stores so the visually impaired can embrace technology so that it can help people in day to day life.
iOS Accessibility tips
Ed our O2 Guru talks you through 4 main features on the iPhone 8 plus.READ MORE
Recommended Android app - Claria Zoom
Our O2 Guru at Crossgates Jordon demonstrates how to use the Android app Claria Zoom.READ MORE
Recommended App - App for the deaf
Tony our 02 guru demonstrates the App for the deaf.READ MORE
Recommended IOS app - Connect by BeWarned
Our O2 Guru at Junction 32 Phil demonstrates how to use the Connect by BeWarned app.READ MORE
The Partially Sighted Society's Techy Day
Join the Talk Direct project iCare at the Partially Sighted Society's Techy Day.READ MORE
Recommended App - Samsung Bixby
Our O2 Guru Alan demonstrates how to use BixbyREAD MORE
Project iCare Raise Awareness of Visually Impaired Workers
Talk Directs Mark Skelton and other visually impaired speakers whose careers are flourishing took to the stage to tell their motivational stories and answer questions from the audience.READ MORE
Recommended App - Pedius
Lauren our 02 guru from Keighley demonstrates how the app Pedius.READ MORE
Recommended App - BeSpecular
Callum our O2 Guru at the Bridlington store demonstrates how to use BeSpecular.READ MORE
Recommended App - Colour blind Pal
Our O2 Guru at Crossgates Jordon demonstrates how to use the Android app Colour blind Pal.READ MORE
Recommended Android app - Whistle to find
Kieran our O2 Guru at the Dewsbury store demonstrates how to use the Whistle to find app.READ MORE
Recommended Android app - Visor
Our O2 Guru Adam from Skipton demonstrates how to use VisorREAD MORE