Talk Direct provide outstanding customer service

Back

Rebekah Brett,our new Headingley guru provided outstanding customer service and received a lovely thank you letter

‘I would like to mention the great service I received, placing the order and dealing with the paperwork was seamless and at all times I felt I was being looked after and that the staff cared about me! This meant a lot to me, clearly you have an awesome team in Headingley!’  

The customer wanted to take out two new contracts but was currently on a different network that he was having issue with. However, he still had a year left on one contract but due the service he had received so far from the Headingley team he was happy to take out one contract and wait for the other one to finish.

The Headingley store are looking forward to seeing him again when he is able to transfer the other contact over to O2 or if he needs any more assistance with his device.

Headingley always provide a fun environment for their customers here are some examples

Great Customer Service

 



Latest News