Rotherham O2 store wins award from Action for Blind

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Talk Direct, one of the largest O2 franchises in the UK, has been presented with an award by Action for Blind People, recognising their commitment to a visually impaired Rotherham employee.
 
Action award - Mark Skelton - Rotherham O2

Employee Mark Skelton nominated Talk Direct for the ‘See the Capability, not the Disability’ award. Mark, who has the eye condition Diabetic Retinopathy, was working for Talk Direct as an Assistant Manager in the O2 store in Rotherham, when his sight started to deteriorate.

Mark’s sight loss made it difficult for him to carry out his daily duties; tasks such as using a computer were a major struggle. Worried about his future, Mark contacted Action, who gave him the support and guidance he needed to tell his employer about his condition, and talk about his fears about his future at the company.

Talk Direct and O2 have helped create a work environment that supports Mark, helping him to continue his valued role at the store. He is now the Ambassador of iCare, a new project from Talk Direct, aimed at helping people with sight loss to use and benefit from the latest smart phone technology.

Mark says: “The support I get from Talk Direct is fantastic. Admitting to the company that I was losing my sight was one of the hardest things I have ever done, but they supported me and are encouraging me to use my disability to help others. Talk Direct also got phone manufacturers Samsung and Sony involved; they were extremely helpful, donating me a couple of smart phones so I can demonstrate the technology on different handsets.

“I am now in charge of the daily running of the iCare project. Thanks to all their encouragement, work is enjoyable again, after months of struggling and feeling useless. Talk Direct is so deserving of an Action for Blind People ‘See the Capability, not the Disability’ award. I’m thrilled the charity has supported the nomination.”

Action for Blind People’s employment service is available to all visually impaired people, providing guidance on making the most of their existing skills; building confidence to gain and retain employment. They provide practical support in looking for a job; arranging work experience and organising interview techniques training. Guidance is also available to employers.

Matt Hards, Employment Coordinator at Action for Blind People, said: “Talk Direct has been fantastic in their positive response to Mark’s sight loss, supporting him in his new role. They are now seeing the benefits to both his confidence and the resulting success of the iCare project.

“Every day, Action for Blind People helps people with sight loss to gain and retain employment, whilst promoting good practice amongst employers. Talk Direct and Mark’s colleagues at the O2 store are worthy recipients of our ‘See the Capability, not the Disability’ award.”

 

 



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